Change Readiness Assessment

Being unprepared for change costs money

"Change happens!"  Whether it is planned or not, change is the only constant in organizations. 

Companies that are agile and prepared for change can assimilate changes on the fly, and do so without the usual delays associated with change in large, bureaucratic organizations.

What keeps change from happening more smoothly?

Regardless of the force of logic for making a positive change, and regardless of whether the change is a new technology, a change in management, a merger of two companies, or a simple policy change, there are many possible dynamics that can keep if from happening smoothly.  Some of the more obvious reasons could include:

• Competing demands from other "high priority" projects
• Lack of leadership support
• Employee understanding of, and buy-in to, the reasons for change
• No organized plan for implementing the change
• Employees are satisfied with the way things are
• Lack of accountability for implementing the change
• Poor cross-functional teamwork and integration
• No formal training plan to acquire the skills necessary to support the change

Because of reasons like this, even the most positive change can result in a "stalemate" where everything remains status quo.  This is shown graphically in the diagram below.

A successful change initiative requires an understanding of the potential barriers to change, so that actions can be taken to eliminate or reduce the power of those barriers.

Our Approach

We will work with you to first develop a business case for your change program.  This will establish targets for productivity improvements and a measurable return on investment. 

Then, we will design or customize a change readiness assessment that can be administered for any number of employees, managers, and executives in any number of geographic locations.  Once designed, Cris Hagen &Associates will work with our alliance partner, PeopleView, to make this survey available on the Internet to employees of your company worldwide. 

The time required to generate survey results, executive reports, etc. is significantly reduced over traditional paper and pencil surveys, dramatically reducing the time and related consulting expenses for conducting a survey.  Instead, we can move more quickly to define and implement a customized change strategy, leading to a faster realization of benefits. 

In summary, we will work with you to:

• Define the business case for change
• Design or customize a change readiness or employee survey
• Launch and communicate the survey to employees globally
• Prepare executive reports and employee communications regarding survey results
• Plan and implement an effective and comprehensive change strategy
• Monitor and measure results